Privacy Policy

1. Overview

At JaiSR ("we", "our", or "us"), accessible from jaisr.com, we prioritize the privacy of our learners. This Privacy Policy outlines the types of information we collect and how we handle, store, and protect it when you register or enroll in our live Microsoft Intune and SCCM training cohorts.

2. Information We Collect

When you create an account, register, or enroll in a course on JaiSR, we collect the following personal information:

• Contact Data: Full name, email address, and phone number.
• Authentication Data: User ID, Google OAuth profile details, and login timestamps.
• Transaction & Payment Data: Payment order ID, amount, and payment status. Note: All sensitive card numbers, UPI IDs, and banking credentials are processed directly and securely by Razorpay. We do not store financial card numbers on our servers.

3. How We Use Your Information

We use the collected information for the following legitimate purposes:

• To confirm your course enrolment and send live class joining links.
• To issue official invoices and course completion certificates.
• To communicate important batch schedule updates or cancellations.
• To provide technical and customer support via email or phone.

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We share necessary data only with trusted service providers who assist us in operating our platform under strict confidentiality agreements:

• Razorpay: Payment gateway processing.
• Microsoft Graph API: Delivering transactional confirmation emails.
• Google Firebase: Encrypted user authentication and database hosting.

5. Data Security

We implement industry-standard administrative and technical security measures (including HTTPS SSL encryption and Firebase security rules) to protect your personal information against unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to request access to your profile data, update your details via your Learner Dashboard, or request deletion of your personal account by contacting us at training_support@jaisr.com.